Privacy Policy / 隐私政策
隐私政策 / Privacy Policy
本政策说明 BestFamilyDoctorUS.com（华医通）如何收集、使用和保护信息。本网站提供医生资料搜索、医生入驻、资料补全、健康知识和相关工具。本政策不构成法律或医疗建议。
This Privacy Policy explains how BestFamilyDoctorUS.com collects, uses, and protects information. This website provides doctor directory search, doctor profile submission, profile completion, health information, and related tools. This Policy is not legal or medical advice.
1. 我们收集的信息
我们可能收集以下信息：
- 您主动提交的联系信息，例如姓名、电话、邮箱、诊所信息、医生资料、网页链接、照片或其他入驻资料。
- 用于医生资料修改验证的美国手机号码、验证码发送记录、验证码验证状态、IP 地址、浏览器信息和修改时间。
- 您访问网站时的技术信息，例如 IP 地址、浏览器类型、设备信息、访问页面、来源页面和日志信息。
- 您与 AI 问诊、健康工具或表单互动时主动输入的内容。
1. Information We Collect
We may collect the following information:
- Contact information you voluntarily submit, such as name, phone number, email, clinic information, doctor profile information, webpages, photos, or other submission materials.
- U.S. mobile numbers used for doctor profile update verification, verification-code sending records, verification status, IP address, browser information, and update time.
- Technical information when you visit the site, such as IP address, browser type, device information, pages visited, referrer pages, and log information.
- Content you voluntarily enter when interacting with AI consultation tools, health tools, or forms.
2. 我们如何使用信息
- 展示、生成、补全和维护医生资料页面。
- 处理医生入驻、资料修改、图片上传和网页抓取请求。
- 发送一次性短信验证码，用于确认资料修改请求。
- 防止垃圾提交、误改、滥用、安全事件和未经授权的操作。
- 改进网站内容、搜索、页面体验和服务质量。
- 在法律要求、争议处理或保护网站、用户和医生权益时使用。
2. How We Use Information
- To display, generate, complete, and maintain doctor profile pages.
- To process doctor submissions, profile updates, image uploads, and webpage scraping requests.
- To send one-time SMS verification codes to confirm profile update requests.
- To prevent spam, mistaken edits, abuse, security incidents, and unauthorized activity.
- To improve website content, search, page experience, and service quality.
- To comply with legal requirements, handle disputes, or protect the rights of the website, users, and doctors.
3. 短信验证码和手机号
当用户请求修改医生资料时，用户可以输入美国手机号并请求一次性验证码。验证码仅用于确认本次资料修改请求。我们会记录手机号的加密哈希、手机号尾号、IP 地址、浏览器信息、医生资料编号和修改时间，用于防止乱改和保留基本责任记录。
短信频率取决于用户主动请求验证码的次数。可能产生运营商短信和数据费用。用户可以回复 STOP 退订，回复 HELP 获取帮助。
我们不会出售、出租或与第三方分享用户的短信同意记录或手机号码用于第三方营销。
3. SMS Verification and Mobile Numbers
When a user requests to edit a doctor profile, the user may enter a U.S. mobile number and request a one-time verification code. The code is used only to confirm that profile update request. We may record a hashed version of the mobile number, the last four digits, IP address, browser information, doctor profile ID, and update time to prevent misuse and keep basic accountability records.
Message frequency depends on how often the user requests a code. Message and data rates may apply. Users may reply STOP to opt out and HELP for help.
We do not sell, rent, or share users' SMS consent records or mobile numbers with third parties for third-party marketing.
4. Cookie 和类似技术
我们可能使用 cookie、本地存储、日志和类似技术保持页面功能、分析访问情况、减少滥用和改善用户体验。您可以通过浏览器设置限制 cookie，但某些功能可能无法正常使用。
4. Cookies and Similar Technologies
We may use cookies, local storage, logs, and similar technologies to support site functionality, analyze usage, reduce abuse, and improve user experience. You may limit cookies through your browser settings, but some features may not work properly.
5. 医疗和健康信息
本网站不是医疗机构，不提供诊断或治疗。您在网站工具中输入的健康相关内容仅用于提供相应功能或生成参考信息。紧急情况请拨打 911 或前往最近急诊室。
5. Medical and Health Information
This website is not a medical provider and does not provide diagnosis or treatment. Health-related content you enter into website tools is used only to provide the relevant function or generate reference information. In an emergency, call 911 or go to the nearest emergency room.
6. 信息共享
我们不会出售个人信息。我们可能在以下情况下共享必要信息：
- 与托管、短信、云服务、数据存储、安全或分析服务供应商共享，以运行网站功能。
- 在您主动提交医生资料并发布时，将医生相关公开信息展示在网站上。
- 在法律要求、传票、政府请求、保护权利或防止滥用时披露。
6. Information Sharing
We do not sell personal information. We may share necessary information in the following situations:
- With hosting, SMS, cloud, data storage, security, or analytics service providers to operate website functions.
- When you voluntarily submit doctor profile information for publication, we may display the relevant public doctor information on the website.
- When required by law, subpoena, government request, rights protection, or abuse prevention.
7. 第三方服务
我们可能使用第三方服务，例如短信服务、AI 服务、地图、分析、托管或安全服务。这些第三方可能根据其各自政策处理信息。我们会尽量限制共享范围，仅用于提供网站功能。
7. Third-Party Services
We may use third-party services such as SMS services, AI services, maps, analytics, hosting, or security services. These third parties may process information under their own policies. We try to limit sharing to what is needed to provide website functions.
8. 信息保留和安全
我们会在提供服务、维护记录、防止滥用、遵守法律和解决争议所需期间保留信息。我们采取合理的技术和管理措施保护信息，但互联网传输和存储无法保证绝对安全。
8. Retention and Security
We retain information as needed to provide services, maintain records, prevent abuse, comply with law, and resolve disputes. We use reasonable technical and administrative measures to protect information, but internet transmission and storage cannot be guaranteed to be completely secure.
9. 儿童隐私
本网站不面向 13 岁以下儿童。我们不会有意收集 13 岁以下儿童的个人信息。如您认为儿童信息被提交给我们，请联系我们删除。
9. Children's Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child's information has been submitted to us, please contact us to request deletion.
10. 您的选择和请求
您可以联系我们请求访问、更正或删除您提交的信息。对于已经公开的医生资料，我们可能需要保留必要记录以防止滥用、处理争议或遵守法律。
10. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of information you submitted. For doctor profiles that have already been published, we may need to retain necessary records to prevent abuse, handle disputes, or comply with law.
11. 加州和美国用户
如果适用法律赋予您访问、更正、删除、限制使用或了解个人信息类别的权利，您可以联系我们提出请求。我们会按适用法律处理。
11. California and U.S. Users
If applicable law gives you rights to access, correct, delete, restrict use of, or know categories of personal information, you may contact us to make a request. We will handle requests in accordance with applicable law.
12. 政策更新
我们可能不时更新本政策。更新后会在本页面显示新的“最后更新”日期。继续使用网站即表示您接受更新后的政策。
12. Policy Updates
We may update this Policy from time to time. When updated, this page will show a new "Last Updated" date. Continued use of the website means you accept the updated Policy.
13. 联系我们
如有隐私问题，请通过网站联系页面或电子邮件联系我们：[email protected]
13. Contact Us
For privacy questions, please contact us through the website contact page or by email: [email protected]